Effective Date: [Insert Date]
This Cancellation Policy (“Policy”) outlines the terms and conditions for the cancellation of services provided by A2D Eats Private Limited (“Company,” “we,” “us,” or “our”) related to the EKMC Platform – SAAS software for restaurants.
**1. Ordering and Cancellation Process**
a. **Placing Orders:** The process of placing orders for the EKMC Platform is currently manual. Customers can initiate the order placement by contacting our sales or support team through the provided channels on the Website.
b. **Cancellation Restrictions:** Once the use of the EKMC Platform has commenced, the service cannot be cancelled. Cancellation requests must be made prior to the start of service usage.
**2. Free Trial Period**
a. **Free Trial:** We offer a free one-month trial for our EKMC Platform. During this trial period, customers can evaluate the software and its features without incurring any charges.
b. **No Refund Policy:** As part of the free trial offer, no refund will be provided for any charges associated with the EKMC Platform. Customers are encouraged to assess the software during the trial period to determine its suitability for their needs.
**3. Exceptions**
a. **Special Circumstances:** In special circumstances, the Company may consider exceptions to this cancellation policy. Such exceptions will be evaluated on a case-by-case basis, and the Company reserves the right to make a final determination.
**4. Contact Information**
A2D Eats Private Limited
Shastri Nagar, Bhilwara,
Rajasthan 311001, India
Email: [email protected]
**5. Changes to the Cancellation Policy**
The Company reserves the right to update, modify, or replace this cancellation policy at its discretion. Any changes will be effective immediately upon posting on the Website.
By using the EKMC Platform and related services, you agree to abide by the terms of this Cancellation Policy. If you have any questions or concerns about this policy, please contact us at the provided email address.
Please note that this cancellation policy is a general template and may need further customization based on specific legal requirements and business practices. Consider consulting with a legal professional to ensure compliance with applicable laws.